Bisdesk – Multi-Agent Office Search & Conversion System

Who They Are

Bisdesk connects companies with flexible workspaces and serviced offices across the UAE and beyond. Huge inventory, high-intent leads, and a lot of moving parts between tenants, brokers, and office owners.

Challenges

• Leads coming from ads and campaigns needing instant handling, or they go cold
• Complex search logic:
  • Location, license type (especially in UAE)
  • Budget
  • Size, desks, terms
• Massive internal database: manually searching it is slow and inconsistent
• Coordination friction between:
  • Lead
  • Bisdesk team
  • Office providers/owners

What We Built – 4-Agent Architecture

We deployed a four-agent system that shows exactly how Innovo handles complex workflows, not just simple chat.

Agent 1 – Lead Intake & Advisory (Voice)

• Calls leads as soon as they show interest from ads or forms
• Collects:
  • Preferred locations/areas
  • Trade license status in UAE (critical filter)
  • Budget range & term
  • Number of desks / type of space
• Explains:
  • Market price ranges
  • Area differences
  • What's realistic for their needs
• Goal:
  • Turn raw curiosity into a clean, qualified requirement

Agent 2 – Database Search & Matching (Backend Logic)

• Takes Agent 1's structured inquiry
• Searches Bisdesk's large internal inventory using advanced logic:
  • Filters by:
    • Location / nearby alternatives
    • License compatibility
    • Budget bands (min/mid/max)
    • Desk count and constraints
  • Applies a curated selection logic (not random):
    • Pick the best 3 options that truly match
    • Respect constraints but flex intelligently when needed (e.g. small budget deltas, nearby locations if primary is too tight)
• Handles:
  • Edge cases, missing data, overlaps
• This agent is the "brain" that proves:
  • We can translate complex human inquiries into deterministic, high-quality options at scale

Agent 3 – Inventory Verification (Voice)

• Calls office owners / providers directly
• Confirms:
  • Availability
  • Pricing
  • Inclusions (services, terms, conditions)
  • Any recent changes not yet synced in the system
• Ensures the options are real and up-to-date, not "ghost inventory"

Agent 4 – Offer & Booking Agent (Voice + Email)

• Calls the lead with:
  • The curated short list of options (typically top 3)
  • Explains differences clearly (location, price, terms)
• Books:
  • Viewings directly into calendars
• Sends:
  • Detailed follow-up email with:
    • Option summaries
    • Photos
    • Locations
    • All confirmed details
• Ensures:
  • Lead, Bisdesk, and the space provider all receive aligned information

Impact

• Fast, high-touch experience at scale, powered by AI
• Consistent, validated recommendations instead of random lists
• Fewer dead leads, more completed viewings, more deals closed
• Clear example of Innovo's ability to orchestrate multi-agent, multi-side workflows in a real business environment

"Four agents working together seamlessly - from understanding needs to verifying inventory to booking viewings. This is enterprise AI orchestration done right."